Privacy Policy

Welcome to Krystal Kraft, a professional e-commerce platform dedicated to providing a secure and personalized shopping experience. We prioritize the trust you place in us and are committed to upholding the highest standards for secure transactions and customer information privacy. By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, we kindly ask that you refrain from using or accessing our website.

Consent

By using our website, you expressly consent to the collection, storage, and use of your personal information in accordance with this Privacy Policy, which is an integral part of and subject to our Terms of Use.

Information Collection and Use

When using our website, we collect and store the personal information you provide to offer you a safe, efficient, and personalized experience. This enables us to provide services and features tailored to your needs, enhancing your safety and convenience. While browsing anonymously is possible, certain services and features may require personal information. We clearly indicate required and optional fields, and you always have the choice to refrain from providing information for specific services or features.

We may automatically track certain information about you based on your behavior on our website, helping us understand users’ demographics, interests, and behavior for internal research. This aggregated data may include URLs, browser information, and IP addresses.

Cookies and Similar Technologies

We use cookies and similar technologies to analyze web page flow, measure promotional effectiveness, and enhance trust and safety. Cookies are small files placed on your hard drive to assist in providing services. While most cookies are session cookies, you can choose to decline them, although this may limit certain features. Third parties may also place cookies on certain pages, and we do not control their use.

Information Sharing

When you make a purchase, we collect information about your buying behavior to send text notifications, marketing offers, and transactional texts related to your orders. Additional information, including billing address, credit/debit card details, and tracking information, is collected for transactions. Messages and feedback are retained to resolve disputes, provide customer support, and troubleshoot problems.

Security Measures

We employ stringent security measures to protect against loss, misuse, and alteration of information. Secure servers and strict security guidelines are in place for account information changes or access.

Your privacy is of utmost importance, and we are dedicated to safeguarding your information against unauthorized access. If you have concerns or questions about our Privacy Policy, please contact us.